Customer Guide - How to use Shop - 📱 Touch Device

In this guide we run through the process of using Shop on a Touch device to place orders with your supplier

For Computer and Laptop Devices, please see How to use Shop - 💻 Computer

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1. Install
2. Login
3. Password Reset
4. Products Screen
5. Products Screen - Search
6. Products Screen - Adding a product to an order
7. Products Screen - Food Information
8. Ordering - Daily Order Screen options
9. Ordering - Daily Order Screen Placing an Order
10. Ordering - Weekly Order Screen Placing an Order
11. My Account
12. Download Invoices

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You can install Shop as a web application shortcut on your device 

1️⃣ Install

🔗 Step 1Head to the URL provided by your supplier

🔗 Step 2 Once the URL is loaded, a pop up will appear to notify you of Installing a Shortcut

🔗 Step 3 Select Add to home screen and Install:


🔗 Step 3 With the installation finished, open the app from your home screen:

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2️⃣ Login

🔗 Step 1: Head to the URL provided by your supplier:

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3️⃣ Password Reset

🔐 If you forget your password:

1. Tap the Forgotten Password? button:
   
2. 📬 If you don’t receive a reset link:
   • Check your junk/spam folder.
   • Still can’t find it? Contact your supplier for assistance
     
     

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4️⃣ Products Screen

📦 To access the Products screen:

• Tap the hamburger button (☰) and select Products:

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5️⃣Products Screen - Search

🔍 On the Products screen:

• Browse the supplier catalog.
• Use the filters to search for specific product categories:                                     

 

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6️⃣ Products Screen - Adding a Product to an Order

➕ Add products to a single day’s order directly from the Products screen:

 

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7️⃣ Products Screen - Food Information

🍽️ Tap the product image to view detailed food information:

 

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8️⃣ Ordering - Daily Order Screen Options

🗂️ The Daily Order screen includes these helpful features:

• 🔍 Filter Search: Quickly find specific items:
  
   
• 💷 Delivery Charges: View applicable delivery fees:
  
   

• 📍 Address: Check the delivery address:
  

• 📝 Order Note and PO: Add Notes and PO for your order:
  
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• 🚫 Cancel Order:

  • If you cancel an order this cannot be undone through Shop, 
    contact your supplier for further assistance: 

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9️⃣ Ordering - Daily Order Screen: Placing an Order

📥 Use the Daily Order screen to place your order:

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🔟 Ordering - Weekly Order Screen: Placing an Order

📅 To access the Weekly Order screen:

1. Tap the Options button
2. Select the Calendar icon and select Weekly:
   
    
3. 🛒 Add quantities for the selected 7 days:
   

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1️⃣1️⃣ My Account

👤 View your account details by selecting your email login from the dropdown menu:

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1️⃣2️⃣ Download Invoices

📂 Download your past invoices directly through the system:

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