Customer Guide - How to use Shop - 💻 Computer

This guide walks you through the process of using Shop on a computer or laptop to place orders with your supplier

For Touch Devices, please see How to use Shop - 📱 Touch Device

---

1. Install
2. Login
3. Password Reset
4. Products Screen - Search
5. Products Screen - Adding a product to an order
6. Products Screen - Food Information
7. Ordering - Daily Order Screen options
8. Ordering - Daily Order Screen Placing an Order
9. Ordering - Weekly Order Screen Placing an Order
10. My Account
11. Download Invoices

---

 

1️⃣ Install

Installing Shop ensures you have the latest version when you open the Shop app:

🔗 Step 1 Head to the URL provided by your supplier

🔗 Step 2 Once the URL is loaded, navigate to your address bar and click the Install option:


🔗 Step 3 You can pin your Shop app to your toolbar:

---

 

2️⃣ Login

🔗 Head to the URL provided by your supplier. Enter your Email and Password to access Shop:

---

 

 

3️⃣ Password Reset

🔐 To reset your password:

1. Click the Forgotten Password? button and enter your email address:
   

2. 📬 If you don’t receive a reset link:

   • Check your junk/spam folder

   • If the email isn’t there, contact your supplier for assistance
     

---

 

4️⃣Products Screen - Search

🔍 On the Products Screen:

• Browse the supplier catalog

• Use the filters to search for specific product categories:
  
  

---

 

5️⃣ Products Screen - Adding a Product to an Order

➕ You can add a product to a single day's order directly from the Products screen:

---

 

6️⃣ Products Screen - Food Information

🍽️ Click the product image to view food information relevant to the product:

---

 

7️⃣ Ordering - Daily Order Screen Options

🗂️ The Daily Order Screen includes helpful features:

• 🔍 Filter Search: Quickly find specific items:
  
  
  

• 💷 Delivery Charges: View applicable delivery fees:

• 📍 Address: Check the delivery address:
  
  
  

• 📝 Order Note and PO: Add Notes and PO for your order:

• 🚫 Cancel Order:

  • If you cancel an order this cannot be undone through Shop, 
    contact your supplier for further assistance:
    
    
    

---

 

8️⃣ Ordering - Daily Order Screen: Placing an Order

📥 Use the Daily Order Screen to place your order:

---

 

9️⃣ Ordering - Weekly Order Screen: Placing an Order

📅 To access the Weekly Order Screen:

1. Click the Options button

2. Select the Calendar icon and Weekly
   🛒 Add quantities for the selected 7 days:
   
   

---

 

🔟 My Account

👤 Click your username to view your account details:

---

 

1️⃣1️⃣ Download Invoices

📂 Download past invoices directly from the system:

---